1. Introduction

Welcome to Kiva Toys. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via third-party gateways)

b. Non-Personal Information

• Browser type
• IP address
• Device information
• Pages visited and browsing behavior

3. How We Use Your Information

We use the collected data to:

• Process and deliver your orders
• Improve website performance and user experience
• Communicate order updates and customer support
• Send promotional emails (only if you opt-in)
• Prevent fraud and ensure security

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Payment gateways for secure transactions
• Logistics partners for order delivery
• Service providers for website analytics and marketing

All partners are required to maintain confidentiality and security of your data.

5. Cookies & Tracking Technologies

We use cookies to:

• Enhance your browsing experience
• Remember your preferences
• Analyze site traffic

You can disable cookies through your browser settings, but some features may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Opt out of marketing communications

To exercise your rights, contact us at: kivatoys.store@gmail.com

8. Children's Privacy

Our website offers products for children but is intended for use by parents or guardians. We do not knowingly collect personal data from children under 13.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.