1. Introduction

Welcome to Kiva Toys. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please do not use our website.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

3. Products & Services

• All products listed on our website are subject to availability.
• We reserve the right to limit quantities or discontinue products without prior notice.
• We strive to display product colors and images accurately, but slight variations may occur.

4. Pricing & Payments

• All prices are listed in INR (₹) and are inclusive/exclusive of taxes as mentioned.
• We reserve the right to change prices at any time without notice.
• Payments are processed securely through trusted third-party payment gateways.

5. Orders & Acceptance

• Once you place an order, you will receive a confirmation email.
• We reserve the right to cancel or refuse any order due to:Payment issuesStock unavailabilitySuspected fraudulent activity

6. Shipping & Delivery

• Delivery timelines are estimates and may vary based on location.
• Delays may occur due to unforeseen circumstances.
• Customers are responsible for providing accurate shipping details.

7. Returns & Refunds

• Returns and refunds are governed by our Return Policy.
• Products must be unused and in original packaging to qualify for returns.
• Refund timelines depend on the payment method used.

8. User Responsibilities

You agree not to:

• Use the website for unlawful purposes
• Provide false or misleading information
• Interfere with the website’s functionality or security

9. Intellectual Property

All content on this website (logos, images, text, graphics) is the property of Kiva Toys and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

We are not liable for:

• Indirect or incidental damages
• Loss of data or profits
• Delays caused by third-party services

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or policies.

12. Termination

We reserve the right to suspend or terminate access to our website at any time without prior notice if terms are violated.

13. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Gujarat courts.

14. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page.